Why won't Halifax tell me how Brindi is, or take her to her vet?

I can no longer shut my ears from the question people keep asking me: What makes you think Brindi is still alive? 

They seem to be asking this more than ever. And I am worried more than ever. I ask HRM often, and they refuse to give me any information. They used to just ignore the question. But more recently they  say they are "satisfied" that they don't have to give me any info on Brind because she is not relevant to the appeal. Not relevant? She is the whole reason for the appeal. I am not satisfied.

How can I write a brief without knowing how she is, or if she is? I cannot, I am finding. I haven't got anything to go on for three years. What I do know is she is not healthy per se because of her chronic conditions. And I know she is not getting the supplement that stabilizes her blood enzymes. And there is no reason on earth HRM is not able to tell me or to take her to Dr. Larkin for a checkup. Dr. Larkin has written several times as well, no answer. So it is maddeningly worrying. It's totally debilitating in fact. Paralyzing.

I am going to have to do something soon about it, somehow, because for weeks and weeks I've been having migraines, flare-ups of muscle pain, insomnia. By now I cannot focus or concentrate at all, I sleep randomly, I can't manage the house or bills or anything. It's too much. And the work for court is incredibly complicated, the papers riddled with reminders that trigger PTSD like nobody's business. I stare in lockdown-mode for hours. Then suddenly a memory stabs my brain and I'm sobbing for fifteen minutes.

Nobody should have to live like this. My house is a mess. I can't work. I have no holiday plans, the seventh year in a row. I can't fly to the US to see my 94 year-old mother. I have nothing to look forward to - nothing but more difficulty and hardship, and possibly much more grief, because this is my last chance.